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Category Archives: Business Owner
Healthcare a Bitter Pill – read and do something about it
I’m going to write this and get a lot of comments. I try and stay apolitical out here in social and twittersphere with one exception – Healthcare, who by the way allows most of congress to continue getting re-elected. keep … Continue reading
Posted in Business Owner, Customer, Healthcare, Reed Oftain, SCRM
Tagged Customer Service, Healthcare, Healthcare Insurance, Huffington Post, Politico, Time Magazine
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Social Media Got Me the Right Pair of Shoes
If you think social media networking and it’s corollary Social Marketing aren’t working, listen to my story about buying Rocker Style shoes. Like many today I try to walk 3 to 4 times a week (running wreaks havoc on my shins). … Continue reading
Posted in Business Owner, CEO, CRM, Customer, Customer Management, Customer Service, Health, Healthcare, Marketing, Network Meeting, Networking, Reed Oftain, Sales, SCRM, Social CRM
Tagged CEO, CRM, Customer Service, Facebook, Healthcare, Huffington Post, Marketing, Networking, Reed Oftain, social network, Twitter
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3 Revenue Rat Holes to Avoid
Rick McPartlin writes about the most important thing to a CEO – revenue generation. While his writing style isn’t always pretty, his points are direct, without mincing words – exactly how a CEO likes to be addressed by his direct … Continue reading
Posted in Business Owner, CEO, CRM, Customer, Customer Management, Marketing, Reed Oftain, Revenue, Sales, SCRM, Social CRM
Tagged Business Owner, CEO, CIO, Reed, Reed Oftain, Revenue, sales, Sales Force, Sales Management, SCRM
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Can’t we just have a conversation?
Sherry Turkel makes us think about the constantly connected world we live in. It’s time to shut off the blackberry iPhone and smartphone and renergize and restore. Sherry provides several compelling thoughts in this presentation – with how we, our … Continue reading
Posted in Business Owner, CEO, CRM, Customer, Networking, Sales, SCRM, Social CRM
Tagged Business Owner, CEO, CIO, Coaching, sales, Sales Management, SCRM, social media, social network
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How much longer will Linkedin provide Sales Opportunity?
This recent article by Forbes makes it sound like we just hit the leading edge of social selling with Linkedin, Twitter, Facebook et al. But, are we really? Linkedin launched in May of 2003 and now promotes it has 175M registered … Continue reading
Posted in Business Owner, CEO, CRM, Customer, Revenue, Sales, SCRM, Social CRM
Tagged Coaching, CRM, Networking, sales, Sales Force, Sales Managent, SCRM, Social CRM
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Social Communities of Interest vs. Purpose
Trying to set up a social network at work is not like using Facebook. There needs to be an underlying purpose with real goals and objectives with buyin. This embedded article explains the difference and why a social network of … Continue reading
Posted in Business Owner, Networking, SCRM, Social CRM
Tagged SCRM, sharepoint, social media, social networks
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6 Ways to get 16% (revenue, yes the stuff that makes your business go)
6 ways to get 16% About two years ago I gave this presentation to several social networking groups consisting of small and mid size businesses. It was designed to get business owners to think about five or six things they once … Continue reading
Posted in Business Owner, CEO, Revenue, Sales, SCRM, Social CRM
Tagged Business Owner, CEO, Revenue, sales, SCRM, Social CRM, social media, Twitter
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What did BIG technology companies do with stimulus funds?
This is a breaking story from Information Week’s CRN that I’m sure will have further implications and if it goes viral could impact the campaign in the remaining few days. check out the Link here. If you can get past Steve Burke’s … Continue reading
Posted in Business Owner, CEO, Revenue, Sales, SCRM
Tagged Business Owner, CEO, Revenue, sales
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G I F T Social Meeting Networking idea
Here’s a good refresher for what to do at a social network meeting, Using his GIFT Acronym @doncooper has some pretty good ideas on what to say and do while you’re meeting people https://twitter.com/DonCooper/status/261508268378165250 – Reed Oftain
Posted in Business Owner, Network Meeting, Networking, Reed Oftain, SCRM, Social CRM
Tagged Network Meeting, Networking, Reed Oftain, sales, SCRM, Social CRM, social media, social network
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