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Category Archives: Customer Management
Social Media Got Me the Right Pair of Shoes
If you think social media networking and it’s corollary Social Marketing aren’t working, listen to my story about buying Rocker Style shoes. Like many today I try to walk 3 to 4 times a week (running wreaks havoc on my shins). … Continue reading
Posted in Business Owner, CEO, CRM, Customer, Customer Management, Customer Service, Health, Healthcare, Marketing, Network Meeting, Networking, Reed Oftain, Sales, SCRM, Social CRM
Tagged CEO, CRM, Customer Service, Facebook, Healthcare, Huffington Post, Marketing, Networking, Reed Oftain, social network, Twitter
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3 Revenue Rat Holes to Avoid
Rick McPartlin writes about the most important thing to a CEO – revenue generation. While his writing style isn’t always pretty, his points are direct, without mincing words – exactly how a CEO likes to be addressed by his direct … Continue reading
Posted in Business Owner, CEO, CRM, Customer, Customer Management, Marketing, Reed Oftain, Revenue, Sales, SCRM, Social CRM
Tagged Business Owner, CEO, CIO, Reed, Reed Oftain, Revenue, sales, Sales Force, Sales Management, SCRM
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Best Buy to the Rescue, Apple iPad lives another day
Every now and then you have an experience totally out of the blue and unexpected. Sunday I accidentally dropped my 6 month old iPad – ping, bam thud – spider cracks all over it. Well, it still functioned normally as … Continue reading
Posted in Customer, Customer Management, Customer Service, Marketing, SCRM, Social CRM, Uncategorized
Tagged Chicago, CRM, customer, Customer Service, Facebook, Harry Beckwith, Hubert Joly, Linkedin, Marketing, sales, SCRM, Social CRM, social media, social network, Twitter
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Welcome to Vision4SCRM
Welcome to Vision4SCRM. This new site will represent some of the brightest minds, with visionary ideas and tools in what has become a blended palette of “socialized” contact and customer management. I’ve had a great opportunity to take a rest … Continue reading
Posted in CRM, Customer Management, Customer Service, Marketing, Reed Oftain, SCRM, Social CRM
Tagged Business Owner, CEO, CIO, CRM, Customer Service, Marketing, Reed Oftain, sales, SCRM, Social CRM, social media, social network, Twitter
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