Category Archives: Marketing

Social Media Got Me the Right Pair of Shoes

If you think social media networking and it’s corollary Social Marketing aren’t working, listen to my story about buying Rocker Style shoes. Like many today I try to walk 3 to 4 times a week (running wreaks havoc on my shins). … Continue reading

Posted in Business Owner, CEO, CRM, Customer, Customer Management, Customer Service, Health, Healthcare, Marketing, Network Meeting, Networking, Reed Oftain, Sales, SCRM, Social CRM | Tagged , , , , , , , , , , | Leave a comment

3 Revenue Rat Holes to Avoid

Rick McPartlin writes about the most important thing to a CEO – revenue generation. While his writing style isn’t always pretty, his points are direct, without mincing words – exactly how a CEO likes to be addressed by his direct … Continue reading

Posted in Business Owner, CEO, CRM, Customer, Customer Management, Marketing, Reed Oftain, Revenue, Sales, SCRM, Social CRM | Tagged , , , , , , , , , | Leave a comment

Best Buy to the Rescue, Apple iPad lives another day

Every now and then you have an experience totally out of the blue and unexpected. Sunday I accidentally dropped my 6 month old iPad – ping, bam thud –  spider cracks all over it. Well, it still functioned normally as … Continue reading

Posted in Customer, Customer Management, Customer Service, Marketing, SCRM, Social CRM, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Patient engagement starts with knowing your patient

This is a great article http://bit.ly/U3YNqa. Here’s an even better idea. Perhaps a better way to true Healthcare reform is for the physician, or clinician to know more about their patients. One of the most important areas we as humans … Continue reading

Posted in Clinicians, CRM, Doctor Office, Doctors, Emergency Room, ER, Health, Healthcare, Healthcare IT, Hospitals, Marketing, Reed Oftain, SCRM, Social CRM, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Welcome to Vision4SCRM

Welcome to Vision4SCRM. This new site will  represent some of the brightest minds, with visionary ideas and tools in what has become a blended palette of “socialized” contact and customer management. I’ve had a great opportunity to take a rest … Continue reading

Posted in CRM, Customer Management, Customer Service, Marketing, Reed Oftain, SCRM, Social CRM | Tagged , , , , , , , , , , , , | Leave a comment