Category Archives: Social CRM

Social Media Got Me the Right Pair of Shoes

If you think social media networking and it’s corollary Social Marketing aren’t working, listen to my story about buying Rocker Style shoes. Like many today I try to walk 3 to 4 times a week (running wreaks havoc on my shins). … Continue reading

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3 Revenue Rat Holes to Avoid

Rick McPartlin writes about the most important thing to a CEO – revenue generation. While his writing style isn’t always pretty, his points are direct, without mincing words – exactly how a CEO likes to be addressed by his direct … Continue reading

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Can’t we just have a conversation?

Sherry Turkel makes us think about the constantly connected world we live in. It’s time to shut off the blackberry iPhone and smartphone and renergize and restore. Sherry provides several compelling thoughts in this presentation – with how we, our … Continue reading

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How much longer will Linkedin provide Sales Opportunity?

This recent article by Forbes  makes it sound like we just hit the leading edge of social selling with Linkedin, Twitter, Facebook et al. But, are we really? Linkedin launched in May of 2003 and now promotes it has 175M registered … Continue reading

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Social Communities of Interest vs. Purpose

Trying to set up a social network at work is not like using Facebook. There needs to be an underlying purpose with real goals and objectives with buyin. This embedded article explains the difference and why a social network of … Continue reading

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6 Ways to get 16% (revenue, yes the stuff that makes your business go)

6 ways to get 16% About two years ago I gave this presentation to several social networking groups consisting of small and mid size businesses. It was designed to get business owners to think about five or  six things they once … Continue reading

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G I F T Social Meeting Networking idea

Here’s a good refresher for what to do at a social network meeting, Using his GIFT Acronym @doncooper has some pretty good ideas on what to say and do while you’re meeting people https://twitter.com/DonCooper/status/261508268378165250 – Reed Oftain

Posted in Business Owner, Network Meeting, Networking, Reed Oftain, SCRM, Social CRM | Tagged , , , , , , , | Leave a comment

Best Buy to the Rescue, Apple iPad lives another day

Every now and then you have an experience totally out of the blue and unexpected. Sunday I accidentally dropped my 6 month old iPad – ping, bam thud –  spider cracks all over it. Well, it still functioned normally as … Continue reading

Posted in Customer, Customer Management, Customer Service, Marketing, SCRM, Social CRM, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Patient engagement starts with knowing your patient

This is a great article http://bit.ly/U3YNqa. Here’s an even better idea. Perhaps a better way to true Healthcare reform is for the physician, or clinician to know more about their patients. One of the most important areas we as humans … Continue reading

Posted in Clinicians, CRM, Doctor Office, Doctors, Emergency Room, ER, Health, Healthcare, Healthcare IT, Hospitals, Marketing, Reed Oftain, SCRM, Social CRM, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Welcome to Vision4SCRM

Welcome to Vision4SCRM. This new site will  represent some of the brightest minds, with visionary ideas and tools in what has become a blended palette of “socialized” contact and customer management. I’ve had a great opportunity to take a rest … Continue reading

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