Category Archives: Uncategorized

Best Buy to the Rescue, Apple iPad lives another day

Every now and then you have an experience totally out of the blue and unexpected. Sunday I accidentally dropped my 6 month old iPad – ping, bam thud –  spider cracks all over it. Well, it still functioned normally as … Continue reading

Posted in Customer, Customer Management, Customer Service, Marketing, SCRM, Social CRM, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Patient engagement starts with knowing your patient

This is a great article http://bit.ly/U3YNqa. Here’s an even better idea. Perhaps a better way to true Healthcare reform is for the physician, or clinician to know more about their patients. One of the most important areas we as humans … Continue reading

Posted in Clinicians, CRM, Doctor Office, Doctors, Emergency Room, ER, Health, Healthcare, Healthcare IT, Hospitals, Marketing, Reed Oftain, SCRM, Social CRM, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment