-
Recent Posts
Recent Comments
Archives
Categories
Meta
Blogroll
Tag Archives: Customer Service
Healthcare a Bitter Pill – read and do something about it
I’m going to write this and get a lot of comments. I try and stay apolitical out here in social and twittersphere with one exception – Healthcare, who by the way allows most of congress to continue getting re-elected. keep … Continue reading
Posted in Business Owner, Customer, Healthcare, Reed Oftain, SCRM
Tagged Customer Service, Healthcare, Healthcare Insurance, Huffington Post, Politico, Time Magazine
Leave a comment
Social Media Got Me the Right Pair of Shoes
If you think social media networking and it’s corollary Social Marketing aren’t working, listen to my story about buying Rocker Style shoes. Like many today I try to walk 3 to 4 times a week (running wreaks havoc on my shins). … Continue reading
Posted in Business Owner, CEO, CRM, Customer, Customer Management, Customer Service, Health, Healthcare, Marketing, Network Meeting, Networking, Reed Oftain, Sales, SCRM, Social CRM
Tagged CEO, CRM, Customer Service, Facebook, Healthcare, Huffington Post, Marketing, Networking, Reed Oftain, social network, Twitter
Leave a comment
Best Buy to the Rescue, Apple iPad lives another day
Every now and then you have an experience totally out of the blue and unexpected. Sunday I accidentally dropped my 6 month old iPad – ping, bam thud – spider cracks all over it. Well, it still functioned normally as … Continue reading
Posted in Customer, Customer Management, Customer Service, Marketing, SCRM, Social CRM, Uncategorized
Tagged Chicago, CRM, customer, Customer Service, Facebook, Harry Beckwith, Hubert Joly, Linkedin, Marketing, sales, SCRM, Social CRM, social media, social network, Twitter
Leave a comment
Patient engagement starts with knowing your patient
This is a great article http://bit.ly/U3YNqa. Here’s an even better idea. Perhaps a better way to true Healthcare reform is for the physician, or clinician to know more about their patients. One of the most important areas we as humans … Continue reading
Posted in Clinicians, CRM, Doctor Office, Doctors, Emergency Room, ER, Health, Healthcare, Healthcare IT, Hospitals, Marketing, Reed Oftain, SCRM, Social CRM, Uncategorized
Tagged Clinician, CRM, Customer Service, Doctor Office, Doctors, Emergency Room, ER, Health, Healthcare, Healthcare IT, Hospital, Marketing, Reed Oftain, SCRM, Social CRM
Leave a comment
Welcome to Vision4SCRM
Welcome to Vision4SCRM. This new site will represent some of the brightest minds, with visionary ideas and tools in what has become a blended palette of “socialized” contact and customer management. I’ve had a great opportunity to take a rest … Continue reading
Posted in CRM, Customer Management, Customer Service, Marketing, Reed Oftain, SCRM, Social CRM
Tagged Business Owner, CEO, CIO, CRM, Customer Service, Marketing, Reed Oftain, sales, SCRM, Social CRM, social media, social network, Twitter
Leave a comment